Ann Michaels & Associates
We have over 35 years of experience owning and operating retail businesses. We have been providing Mystery Shopping Services since 1998. We understand how important customer service is. Excellent service is the difference between keeping your customers or letting them go to your competition. You don\'t lose customers to your competition; you encourage them to go there when you provide less than excellent service. After one of our trained Mystery Shoppers has evaluated your business, you will know the strengths and weaknesses of your company\'s service - just as if you had been the customer. Our objective is to be your eyes and ears in the field.